Call Our Helpline

 CLSMF HELPline 1-800-405-1417

*Please note that we cannot take requests for services via our Facebook page.

*CLSMF does not assist with criminal or traffic cases

In an ongoing effort to better serve the needs of our clients and meet the growing demand for legal services in Central Florida, CLSMF has implemented a HELPline. The goal is to be an effective, efficient legal service delivery system that increases access to justice, empowers people, and widens the scope of legal services available in the community.

The CLSMF HELPline is an attorney-staffed telephone advice, brief services, pro se and referral system serving low income and senior people throughout Central Florida. Eligible clients will receive immediate legal advice and brief services, and ineligible callers will be offered private bar and social service referrals. This innovative approach is modeled after Counsel and Advocacy Law Line, a Michigan-based legal hotline successfully helping tens of thousands of residents per year. This one-of-a-kind business model is nationally recognized for its efficiency and effectiveness in helping people in need solve their legal issues.

CLSMF HELPline attorneys are trained to think holistically, working with each person in the context of their life rather than simply addressing a single problem. Besides valuable legal advice, brief services and personal empowerment, our attorneys provide on-the-spot referrals to a wide variety of governmental and social service providers, including local domestic violence shelters, housing resources, prescription drug programs for low income persons, and emergency food resources.

General Information

Community Legal Services of Mid-Florida’s HELPline serves eligible citizens in the following counties: Brevard, Citrus, Flagler, Hernando, Lake, Marion, Orange, Osceola, Putnam, Seminole, Sumter and Volusia.

HELPline hours

Monday and Thursday, 8:30 a.m. – 4:30 p.m.

Tuesday and Wednesday, 8:30 a.m. – 6:30 p.m.

Friday, 8:30 a.m. – 3:30 p.m

We encourage you to call, but because of the high volume of calls you may need to call back in order to speak to an attorney. Please keep in mind that we are not able to help every individual that applies for our services. 

While we offer a wide range of services throughout our 12 county area, there are certain limitations on services provided by CLSMF in Brevard, Orange and Seminole counties such as:

  • Mortgage Foreclosure,
  • Private Landlord/Tenant issues (exception: Public Housing and Section 8 issues),
  • Guardian ad Litem and other guardianship or custody for children and the elderly,
  • Tort for uninsured defendant,
  • Certain Family Law situations,
  • Certain senior services


Children’s Rights Services

Under special education law, schools and school districts are responsible for identifying children with suspected disabilities, evaluating their needs to determine if they need special education services, providing children eligible for special education services with the least restrictive environment/educational placement and providing a free and appropriate public education (FAPE) to children with disabilities.

If you think that your child has been denied the education that he or she deserves, contact our Children’s Rights Unit at (386) 361-5254.


Help for the Hearing Impaired

Help for the Hearing Impaired is available by dialing 711, Florida Relay Service, to conference call with your TTY service.

Other Numbers

For business-related matters, you may call (386) 255-6573 (this is not for clients).

If your Florida county is not listed above, please visit Legal Services Directory to find your local legal services program.