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Community Legal Services of Mid-Florida (CLSMF) was named by the NonProfit Times 2012 as a Top 50 Best NonProfit Companies to Work For and Florida’s Best Companies to Work For 2012 and Florida’s Best Companies to Work for 2013.
CLSMF offers an excellent benefits package, a great working environment, and the chance to improve the lives of people in our community.
Community Legal Services of Mid-Florida is an Equal Opportunity Employer
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Current Job Listings
HUMAN RESOURCES/ORGANIZATIONAL DEVELOPMENT MANAGER
Community Legal Services of Mid-Florida is seeking a Human Resources Manager for its Central Florida operations and can be based out of one of the offices in our 12 county service area. The HR Manager is a true leader of culture, growth, and organizational development for CLSMF. You will be an integral part of the leadership team, providing guidance and partnership to senior leadership to create and execute on a fluid, agile roadmap for our most important asset: PEOPLE. Your responsibilities will include growth strategies, people operations, organizational planning, executive coaching, managerial training, cultural guidance and HR on a multi-county scale, with both union and non-union offices. This position will assist with coordination of overall employee engagement efforts, maintaining a comprehensive Human Resource plan to administer employee related functions, ensure a stable/motivated workforce and retain new/current employees. The ideal candidate will bring new ideas and a desire to explore the possibilities as they address daily responsibilities that include: employee engagement, employee relations, performance management, employee development/training, recruiting, and organizational development. Additional shared responsibilities include the administration of policies, procedures, and programs.
Community Legal Services of Mid-Florida offers an excellent benefits package: free health, dental, disability and life insurance, generous paid time off program, and more. Send resume and references to: email@example.com or via Fax: 386-323-5762. CLSMF is an Equal Opportunity Employer
The Human Resources Manager provides human resource management expertise and consultation to Community Legal Services of Mid-Florida. The HR Manager will possess business acumen and act as a strategic HR and Organizational Development business partner to various departments, teams, the board of directors and senior leadership helping them set and achieve goals from an HR and OD perspective at CLSMF.
The HR/OD Manager will provide counsel and guidance to managers on employee relations, staffing, performance management, training, development and succession planning. S/he will build and foster strong relationships with the business, working collaboratively with other parts of the organization and the business across multiple locations in central Florida.
Specifically, s/he will:
- Enhances productivity and reduces liability through improved communications and driving HR practices including, but are not limited to, company handbook, job descriptions, performance appraisal system, employee counseling, compensation philosophy, hiring processes, terminations, and morale/retention programs
- Identifies legal requirements and government reporting regulations affecting HR functions and helps ensure current policies, procedures, and associated actions are in compliance
- Represent CLSMF in the labor negotiation and grievance process
- Provides guidance and service for employees, focusing on liability management, employee counseling, policy interpretation and onboarding administration
- Proactively work with leadership in all areas of talent management including organization structure, recruiting, on-boarding, and career development
- Identify opportunities and recommend management strategies to increase performance, increase employee engagement, strengthen the corporate culture, and positively impact both HR and the business
- Implement HR initiatives to improve organizational effectiveness, including performance management, compensation administration and culture development
- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization:
- Assure compliance with all applicable laws and corporate policies/guidelines, and identify opportunities to develop and implement new practices/guidelines to achieve business goals
- Conduct annual benefit open enrollment meetings, annual workplace harassment training, and other trainings as required
- Protect and enhance the organization culture by furthering the usage of such features as core purpose, core values, core focuses, the mission, operating philosophy, and other organizational cultural elements
- Act as the organizational development liaison and consultant to the management team and employees
- Responsible for development and integration of human resource, leadership, mentoring, career succession and related programs/projects to achieve strategic business goals and operational objectives
- Conducts needs assessments to determine program and training needs to enhance employee job performance and overall company performance
- Assists with planning, implementation, and on-going maintenance and compliance of labor relations, employee relations, equal employment opportunity, diversity, retention and compensation programs
- Participate in training activities within your department or branch and with the learning and talent development department; such training helps to ensure employee compliance with law firm policies and state and federal regulations and laws
- Perform other duties and assist other employees, as assigned
- Assess employee or applicant skill levels
- Develop staffing plan
- Establish and implement recruiting procedures
- Evaluate information from employment interviews
- Recruit, hire, discharge, transfer, or promote employees
- Interview job applicants
- Maintain job descriptions
- Recommend personnel actions, such as promotions, transfers, and dismissals
- Recommend, develop, and implement employee relations initiatives and activities
- Ensure effective administration of all company benefit programs including communication, enrollment, additions, terminations, changes, billing, deductions, and record keeping
- Counsel employees on benefit programs and assist with benefit administration support
- Provide reports to evaluate the effectiveness of human resources programs
- Conduct and interpret wage and salary surveys and recommend changes to ensure the maintenance of the company’s compensation objectives
- Ensure all related expenses and cash transactions are in accordance with budget and properly accounted
- Assist with the company’s payroll requirements and related activities
- Assist in the creation and maintenance of policies, practices, and procedures
- Develop and implement metrics to evaluate the effectiveness of Human Resources programs and measure the degree that the programs contribute to organizational goals
- Maintain employee confidence and protect human resources operations by keeping information confidential
We seek a skilled Human Resources professional who has experience supporting a critical business function and acting as a client partner to the business. Our ideal candidate will have a minimum of ten (7-10) years HR experience. S/he must have proven relationships with staff members and impeccable interpersonal and communication skills, especially when interacting with Senior Leadership.
Preferred – Bachelors or better in Human Resource Administration or related field.
Preferred -Certified Human Resources Professional, Professional in Human Resources (PHR) certification. Specialized training in employment law, compensation, organizational planning, organizational development, employee relations, safety, training, and preventive labor relations.
PART-TIME HOUSING & FORECLOSURE INTAKE SPECIALIST (BILINGUAL) – Daytona Beach
Description: Community Legal Services of Mid-Florida is seeking a Bilingual, Part-time Housing & Foreclosure Intake Specialist for a fast-paced non-profit legal services law firm located in Daytona Beach. Under the direct supervision of the Housing/Foreclosure Unit Co-Leader, the Intake Specialist is responsible for the scheduling of housing counseling appointments.
The Intake Specialist will conduct initial intake of clients, open files in Prime and conduct conflict checks prior to scheduling. The Intake Specialist will be responsible for answering the phones for the unit, sending out appointment information, providing detailed information regarding the process and items needed for appointments as well as other related administrative duties as assigned.
This is a part-time position 24 hours per week, working three 8 hour days.
Send resume and references to: firstname.lastname@example.org or via Fax: 386-323-5762.
Equal Opportunity Employer
- Greets clients, other applicants and visitors to the housing/foreclosure counseling unit
- Intake and assessment of client needs during initial contact to our Unit (telephone, internet, or walk-in) for our housing counseling programs.
- Receives referrals for clients needing housing/foreclosure counseling services.
- Makes contact with clients, describes the reason for call and answers questions regarding programs.
- Conducts initial intake, opening file in Prime, completes conflict checks and scheduling appointment for counselors.
- Ensure clients are scheduled prior to any deadlines.
- Completes and mails appointment letters (packet) for each counselor.
- Conducts follow-up calls to confirm attendance to scheduled counseling appointments 24-48 hours in advance of appointment.
- Conducts follow-up phone calls for those clients unable to reach within 48 hours of initial call to schedule appointments
- Sends out “no contact” letters to those clients we are having trouble reaching.
- Enters contact attempt information and all other contact with clients in Prime case notes.
- Under direction of Counselor, makes contact with clients to request additional items needed, or to schedule follow-up appointments.
- Complete audit of files using audit check-list and provide results to Program Manager.
- Review documents submitted by clients to determine if items provided are complete.
Additional Job Functions:
- Operates copy, scanner, printers and fax machines
- Takes out going mail downstairs for postage and deposits in appropriate receptacles
- Checks for incoming mail and delivers to Unit
- Maintains stock of office supplies
- May perform duties of the work of higher or lower classified positions, as assigned.
- Must be bi-lingual (Spanish/English)
- Must have the capacity to work with diverse clients with various levels of needs
- Must have at least two (2) years of experience in social service/customer service/call center, in a direct service role.
- Must have the ability to speak clearly
- Strong computer skills (word, excel, outlook, etc.)
- Must possess excellent interpersonal skills, be able to manage time skillfully
- Strong organizational skills
- Must be able to multi-task
- Must be very personable